Customer Relationship Management (CRM)
Lack of communication internally and with customers is a common challenge, and with the use of cloud computing and social media the possibilities are endless.
As an organization that has always understood the importance of customer service, VetsAmerica's CRM capabilities naturally evolved to deliver customized technology solutions that improve relationships between our clients and their customers.
VetsAmerica provides solutions and applications from strategic partners such as Microsoft and salesforce.com®. VetsAmerica has the capabilities to assist with:
- CRM analysis;
- CRM tool evaluation;
- CRM integration support;
- CRM development,
- Administration, and architecture;
- Outreach and event management; and
- Organizational change management.