VA Salt Lake City Telecom Upgrade

Written by Brian Collins

Thursday, 27 October 2011 13:45

The VetsAmerica Team is currently upgrading the Telecommunications Architecture in the Salt Lake City VAMC.

The VetsAmerica Team is currently performing the complete upgrade and expansion of the existing Siemens HiPath 4000 digital/analog telephone voice system located at the Salt Lake City VA Medical Center. This upgrade/expansion involves the VetsAmerica Team providing all services, materials, supplies, supervision, labor, and equipment to support this effort. This upgrade/expansion will be a complete Voice System with Voice over Internet Protocol (VoIP) digital/analog voice telephone system, including all peripheral devices.

The VetsAmerica Team will supply the VoIP to satisfy the digital/analog/VoIP voice requirements of the Department of Veterans Affairs Medical Center (VA facility) in Salt Lake City, UT, and will fully integrate/network LAN/WAN and operate without loss of features or functionality with the Department of Veterans Affairs Salt Lake Medical Center. Our Team will enhance/upgrade the existing Siemens HiPath 4000 to support the entire Medical Center with the latest commercially available version that has been installed, tested and successfully implemented at 10 other sites.

The system architecture will either be centralized or distributed. A distributed system shall be “star” architecture. Each node will be capable of processing telephone calls separately if detached from a group of distributed nodes. The VetsAmerica Team is responsible for meeting the contract specifications for the VA. The VoIP equipment will operate in accordance with the manufacturer's commercial specifications. It will be designed and constructed to give a 99.9% availability Mean Time Between Failure Rate per annum and a VoIP service grade of 99.999% availability per annum broken down.

IT Security Contracts

Certification & Accreditation for the VHA

VetsAmerica was a subcontractor to STG, Inc. and assisted in completing Security Certifications and Accreditations (C&As) on the Veterans Health Administration’s systems in accordance with the NIST SP800-37 and 800-53 Guidelines, and the Certification and Accreditation processes.

E-Authentication Enablement

VetsAmerica performed E-Authentication Enablement and IT Related support to the VA since 2008 until recently. Throughout this time, we rose to meet the challenges of a rapidly evolving statement of work within a complex and changing government environment.

Development Contracts

Electronic Dashboard

See how VetsAmerica helped modernize the VA's Human Resources function by providing an executive level Dashboard to track key HR issues across the country instantly.

ECWeb

See how VetsAmerica is supporting the VA's National Center for Ethics by maintaining their ECWeb web application.

Telecommunications Contracts

VA Salt Lake City Telecom Upgrade

The VetsAmerica Team is currently upgrading the Telecommunications Architecture in the Salt Lake City VAMC.

Tuscaloosa VOIP Upgrade

The VetsAmerica Team is working with Siemens Enterprise to provide revolutionary, Next Generation VOIP Infrastructure to the Tuscaloosa, AL VAMC.

Project Management Contracts

September 2010 - VetsAmerica is awarded the Enterprise Requirements Management contract

VetsAmerica is awarded the Enterprise Requirements Management contract

Service Desk Contracts

Supporting the VA's PKI Infrastructure through the PKI Help Desk

See how VetsAmerica is supporting the VA's PKI Infrastructure through maintaining their PKI Helpdesk.

How VetsAmerica helped transition the VA's VALU IT Helpdesk into the new Talent Management System

See how the VetsAmerica Team is supporting the VA's learning management as they maintained the VA's VALU IT Helpdesk through a critical transition period.

September 2010 - VetsAmerica is awarded the VA's Region 3 service desk contract

VetsAmerica is awarded the VA's Region 3 service desk contract

October 2008 - VetsAmerica wins 5-year VA contract to provide IT Help Desk Support in Dublin, GA.

VetsAmerica wins 5-year VA contract to provide IT Help Desk Support in Dublin, GA.